Business Analyst

Job Description

Role Expectations

  1. Provide business analyst support expertise to Sales team during the RFI/RFP and POC stages and help Sales team to draft the RFI/RFP responses
  2. Participate in pre-sales client workshops to help shape best fit solution – by working closely with Sales and Implementation teams.
  3. Provide support to Implementation team throughout deployment of new deals during POCs and project implementation phase by:
  4. Acting as a communication bridge between Big Technologies and the customer’s business stakeholders
  5. Understanding our customer’s business requirements and clearly documenting them in order for our RPA consultant teams to deploy in an optimal manner the automation projects.
  6. Facilitating the mitigation of risks and issues throughout the RPA deployment phase.
  7. Supporting our customers in implementing the required changes to make effective use of the automation.
  8. Delivering demos, technical trainings and support for new/existing clients.
  9. Responsible with the handover of the overall solution to Operations teams
  10. Provide post Go Live support to Operations throughout stabilization phase
  11. Travel is expected with this position: 50% of the work time.

Minimum Requirements:

  1. Minimum 3 years experience as a Business Analyst or Process Owner in Finance and Accounting, HR or ITO services.
  2. Great verbal and written communication,
  3. Strong process minded thinking, problem solvers/ solution oriented
  4. Fluent written and spoken English
  5. Ability to work independently
  6. Thinkers and analyzers – with the ability to engage with stakeholders to understand and respond to their needs in rapidly changing business environments

Position Brief :

You will maintain a solid knowledge base of the functional capabilities of and act a Subject Matter Expert on various business areas and automation/RPA products. Interface with clients to define and document requirements for a named set of Custom developed and vendor software products.

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