Process mining is an analytical discipline for discovering, monitoring, and improving real processes (i.e., not assumed processes) by extracting knowledge from event logs readily available in today’s information systems.
Process mining offers objective, fact-based insights, derived from actual event logs, that help you audit, analyze, and improve your existing business processes by answering both compliance-related and performance-related questions.
Fig: Visualize your business process
Discover your process and create a rich, dynamic, visual representation, based on your own data and fact-based rules, of exactly how your process flows through your organization.
Answer key questions about your processes that you've always wanted to know-who, what, when, where, how. Identify and highlight inefficiencies, resource intensive steps, bottlenecks in the process as well as opportunities for improvement.
Identify & Manage Key Performance Indicators, Perform Root Cause Analysis, Establish a reference process model, Suggest Next Best Actions to take basis insights at hand, optimize and monitor conformance to changes made.
Identify money flows in the process and do impact analysis for identifying cost of reworks or process inefficiencies.
Assess compliance, test key controls such as segregation of duties, compare actual practices against the practices called for in law or policy.